RAL Tier1 Operations Report for 11th September 2019
Review of Issues during the week 4th September 2019 to the 10 September 2019.
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- Network change to new pair of site routers failed to solve IPv6 issue
Current operational status and issues
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Notable Changes made since the last meeting.
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Entries in GOC DB starting since the last report.
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Service
|
ID
|
Scheduled?
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Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
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All
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27719
|
Yes
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At Risk
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11-09-19 0530
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11-09-19 0700
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90mins
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Network routing hardware link change
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Service
|
ID
|
Scheduled?
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Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
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-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
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Advanced warning for other interventions
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The following items are being discussed and are still to be formally scheduled and announced.
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Listing by category:
- DNS servers will be rolled out within the Tier1 network.
Ticket-ID
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Type
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VO
|
Site
|
Priority
|
Responsible Unit
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Status
|
Last Update
|
Subject
|
Scope
|
142835
|
USER
|
snoplus.snolab.ca
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RAL-LCG2
|
less urgent
|
NGI_UK
|
waiting for reply
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2019-09-09 14:16:00
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Connection Issues
|
EGI
|
142689
|
USER
|
cms
|
RAL-LCG2
|
very urgent
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NGI_UK
|
in progress
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2019-09-02 17:22:00
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Transfer failing to RAL_Disk
|
WLCG
|
142350
|
TEAM
|
lhcb
|
RAL-LCG2
|
top priority
|
NGI_UK
|
in progress
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2019-09-03 12:41:00
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Proble accessing some LHCb files at RAL
|
WLCG
|
140447
|
USER
|
dteam
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
on hold
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2019-08-22 10:04:00
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packet loss outbound from RAL-LCG2 over IPv6
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EGI
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GGUS Tickets Closed Last week
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Ticket-ID
|
Type
|
VO
|
Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
142981
|
USER
|
mice
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
solved
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2019-09-04 13:02:00
|
mice; LFC to DFC transition
|
EGI
|
142955
|
USER
|
ops
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
verified
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2019-09-05 13:15:00
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[Rod Dashboard] Issues detected at RAL-LCG2
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EGI
|
142782
|
TEAM
|
lhcb
|
RAL-LCG2
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very urgent
|
NGI_UK
|
verified
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2019-09-04 12:32:00
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FTS3 transfers Failed to RAL-RDST at RAL-LCG2
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WLCG
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142751
|
USER
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snoplus.snolab.ca
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RAL-LCG2
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top priority
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NGI_UK
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closed
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2019-09-04 23:59:00
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Data transfer failure and proxy issue
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EGI
|
Day
|
Atlas
|
CMS
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LHCB
|
Alice
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Comments
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2019-09-04
|
100
|
100
|
100
|
91
|
|
2019-09-05
|
100
|
99
|
100
|
100
|
|
2019-09-06
|
100
|
100
|
100
|
100
|
|
2019-09-07
|
100
|
100
|
91
|
92
|
|
2019-09-08
|
100
|
100
|
0
|
0
|
|
2019-09-09
|
100
|
100
|
63
|
64
|
|
2019-09-10
|
100
|
100
|
100
|
100
|
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Target Availability for each site is 97.0%
|
Day |
Atlas HC |
CMS HC |
Comment
|
2019-09-04 |
96 |
99 |
|
2019-09-05 |
100 |
99 |
|
2019-09-06 |
100 |
98 |
|
2019-09-07 |
100 |
99 |
|
2019-09-08 |
100 |
100 |
|
2019-09-09 |
93 |
100 |
|
2019-09-10 |
100 |
100 |
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Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud
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