RAL Tier1 Operations Report for 04th September 2019
Review of Issues during the week 25th July2019 to the 31st July 2019.
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- gridmapfile update issue led to new jonb starts to fail
Current operational status and issues
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Notable Changes made since the last meeting.
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Entries in GOC DB starting since the last report.
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Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
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Advanced warning for other interventions
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The following items are being discussed and are still to be formally scheduled and announced.
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Listing by category:
- DNS servers will be rolled out within the Tier1 network.
Ticket-ID
|
Type
|
VO
|
Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
142981
|
USER
|
mice
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
in progress
|
2019-09-03 13:00:00
|
mice; LFC to DFC transition
|
EGI
|
142955
|
USER
|
ops
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
in progress
|
2019-09-02 10:26:00
|
[Rod Dashboard] Issues detected at RAL-LCG2
|
EGI
|
142835
|
USER
|
snoplus.snolab.ca
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
waiting for reply
|
2019-08-30 09:25:00
|
Connection Issues
|
EGI
|
142689
|
USER
|
cms
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
in progress
|
2019-09-02 17:22:00
|
Transfer failing to RAL_Disk
|
WLCG
|
142350
|
TEAM
|
lhcb
|
RAL-LCG2
|
top priority
|
NGI_UK
|
in progress
|
2019-09-03 12:41:00
|
Proble accessing some LHCb files at RAL
|
WLCG
|
140447
|
USER
|
dteam
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
on hold
|
2019-08-22 10:04:00
|
packet loss outbound from RAL-LCG2 over IPv6
|
EGI
|
GGUS Tickets Closed Last week
|
Ticket-ID
|
Type
|
VO
|
Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
142815
|
USER
|
cms
|
RAL-LCG2
|
urgent
|
NGI_UK
|
solved
|
2019-08-29 14:28:00
|
PhEDEx deletions pending since 10+ days at T1_UK_RAL_Disk
|
WLCG
|
142782
|
TEAM
|
lhcb
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
solved
|
2019-08-30 09:34:00
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FTS3 transfers Failed to RAL-RDST at RAL-LCG2
|
WLCG
|
142710
|
TEAM
|
lhcb
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
verified
|
2019-08-30 09:51:00
|
Staging problems
|
WLCG
|
142694
|
TEAM
|
atlas
|
RAL-LCG2
|
urgent
|
NGI_UK
|
closed
|
2019-08-28 23:59:00
|
RAL-LCG2 transfer errors at source
|
WLCG
|
142665
|
USER
|
cms
|
RAL-LCG2
|
urgent
|
NGI_UK
|
closed
|
2019-08-28 23:59:00
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Failing to transfer few files to RAL_Disk from CERN
|
WLCG
|
140220
|
USER
|
mice
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
closed
|
2019-08-28 23:59:00
|
mice LFC to DFC transition
|
EGI
|
Day
|
Atlas
|
CMS
|
LHCB
|
Alice
|
Comments
|
2019-08-28
|
100
|
99
|
100
|
100
|
|
2019-08-29
|
100
|
100
|
100
|
100
|
|
2019-08-30
|
100
|
100
|
100
|
100
|
|
2019-08-31
|
100
|
100
|
100
|
100
|
|
2019-09-01
|
100
|
100
|
100
|
100
|
|
2019-09-02
|
100
|
97
|
100
|
96
|
|
2019-09-03
|
100
|
99
|
100
|
100
|
|
Target Availability for each site is 97.0%
|
Day |
Atlas HC |
CMS HC |
Comment
|
2019-08-29 |
96 |
98 |
|
2019-08-29 |
96 |
96 |
|
2019-08-30 |
100 |
99 |
|
2019-08-31 |
100 |
100 |
|
2019-09-01 |
100 |
98 |
|
2019-09-02 |
100 |
99 |
|
2019-09-03 |
0 |
99 |
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Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud
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