RAL Tier1 Operations Report for 07st August 2019
Review of Issues during the week 25th July2019 to the 31st July 2019.
|
Current operational status and issues
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Notable Changes made since the last meeting.
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- Production FTS instance upgraded
Entries in GOC DB starting since the last report.
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Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
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FTS
|
-
|
Yes
|
Outage
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2019-08-06 0600
|
2019-08-06 1700
|
11 hours
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FTS upgrade
|
-
|
Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
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Advanced warning for other interventions
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The following items are being discussed and are still to be formally scheduled and announced.
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Listing by category:
- DNS servers will be rolled out within the Tier1 network.
Ticket-ID
|
Type
|
VO
|
Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
142350
|
TEAM
|
lhcb
|
RAL-LCG2
|
top priority
|
NGI_UK
|
in progress
|
2019-08-06 14:48:00
|
Proble accessing some LHCb files at RAL
|
WLCG
|
142337
|
TEAM
|
lhcb
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
waiting for reply
|
2019-07-31 15:13:00
|
Pilots Failed at RAL-LCG2
|
WLCG
|
140447
|
USER
|
dteam
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
on hold
|
2019-07-10 13:41:00
|
packet loss outbound from RAL-LCG2 over IPv6
|
EGI
|
140220
|
USER
|
mice
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
waiting for reply
|
2019-07-31 15:27:00
|
mice LFC to DFC transition
|
EGI
|
GGUS Tickets Closed Last week
|
Ticket-ID
|
Type
|
VO
|
Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
142520
|
USER
|
cms
|
RAL-LCG2
|
urgent
|
NGI_UK
|
solved
|
2019-07-31 14:03:00
|
T1_UK_RAL is failing SAM tests
|
WLCG
|
142516
|
ALARM
|
none
|
RAL-LCG2
|
top priority
|
NGI_UK
|
verified
|
2019-08-05 12:46:00
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This TEST ALARM has been raised for testing GGUS alarm work flow after a new GGUS release.
|
WLCG
|
142241
|
TEAM
|
atlas
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
closed
|
2019-07-31 23:59:00
|
ATLAS-RAL-Frontier service degraded
|
WLCG
|
142203
|
TEAM
|
atlas
|
RAL-LCG2
|
urgent
|
NGI_UK
|
solved
|
2019-07-31 12:43:00
|
RAL-LCG2_MCORE jobs failing
|
WLCG
|
Day
|
Atlas
|
CMS
|
LHCB
|
Alice
|
Comments
|
2019-07-31
|
100
|
44
|
100
|
100
|
|
2019-08-01
|
100
|
100
|
77
|
77
|
|
2019-08-02
|
100
|
100
|
100
|
100
|
|
2019-08-03
|
100
|
100
|
100
|
96
|
|
2019-08-04
|
100
|
100
|
100
|
100
|
|
2019-08-05
|
100
|
100
|
100
|
100
|
|
2019-08-06
|
100
|
100
|
100
|
100
|
|
Target Availability for each site is 97.0%
|
Day |
Atlas HC |
CMS HC |
Comment
|
2019-07-31 |
96 |
100 |
|
2019-08-01 |
98 |
100 |
|
2019-08-02 |
97 |
100 |
|
2019-08-03 |
97 |
100 |
|
2019-08-04 |
97 |
100 |
|
2019-08-05 |
97 |
96 |
|
2019-08-06 |
97 |
100 |
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Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud
|