RAL Tier1 Operations Report for 17th June 2019
Review of Issues during the week 10th June 2019 to the 17th June 2019.
|
- Ongoing, we are seeing high outbound packet loss over IPv6. Central networking performed a firmware update to the border routers but this didn’t resolve the issue. Plan to move connections to the new border routers in Mid June. Will do this before trying to debug any further.
Current operational status and issues
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Resolved Castor Disk Server Issues
|
Machine
|
VO
|
DiskPool
|
dxtx
|
Comments
|
-
|
-
|
-
|
-
|
|
Ongoing Castor Disk Server Issues
|
Machine
|
VO
|
DiskPool
|
dxtx
|
Comments
|
-
|
-
|
-
|
-
|
-
|
Limits on concurrent batch system jobs.
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Notable Changes made since the last meeting.
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Entries in GOC DB starting since the last report.
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Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
Advanced warning for other interventions
|
The following items are being discussed and are still to be formally scheduled and announced.
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Listing by category:
- DNS servers will be rolled out within the Tier1 network.
Open
GGUS Tickets (Snapshot taken during morning of the meeting).
|
Ticket-ID
|
Type
|
VO
|
Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
141638
|
USER
|
cms
|
RAL-LCG2
|
urgent
|
NGI_UK
|
in progress
|
2019-06-10 13:07:00
|
SAM XROOTD read failure at T1_UK_RAL
|
WLCG
|
141637
|
TEAM
|
lhcb
|
RAL-LCG2
|
top priority
|
NGI_UK
|
in progress
|
2019-06-07 15:29:00
|
Very low running jobs for LHCb
|
WLCG
|
141608
|
USER
|
snoplus.snolab.ca
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
in progress
|
2019-06-06 08:55:00
|
Permissions on RAL SE
|
EGI
|
141537
|
TEAM
|
lhcb
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
in progress
|
2019-05-31 19:28:00
|
Pilots Failed at RAL-LCG2
|
WLCG
|
141462
|
TEAM
|
lhcb
|
RAL-LCG2
|
top priority
|
NGI_UK
|
in progress
|
2019-06-02 05:45:00
|
Error: Connection limit exceeded
|
WLCG
|
141262
|
TEAM
|
lhcb
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
in progress
|
2019-06-04 09:53:00
|
Users are getting [FATAL] Auth failed
|
WLCG
|
140870
|
USER
|
t2k.org
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
in progress
|
2019-05-14 13:19:00
|
Files vanished from RAL tape?
|
EGI
|
140447
|
USER
|
dteam
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
on hold
|
2019-05-22 14:20:00
|
packet loss outbound from RAL-LCG2 over IPv6
|
EGI
|
140220
|
USER
|
mice
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
in progress
|
2019-05-15 11:07:00
|
mice LFC to DFC transition
|
EGI
|
139672
|
USER
|
other
|
RAL-LCG2
|
urgent
|
NGI_UK
|
waiting for reply
|
2019-06-10 08:24:00
|
No LIGO pilots running at RAL
|
EGI
|
GGUS Tickets Closed Last week
|
Ticket-ID
|
Type
|
VO
|
Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
Day
|
Atlas
|
Atlas-Echo
|
CMS
|
LHCB
|
Alice
|
OPS
|
Comments
|
2019-05-27
|
100
|
100
|
100
|
100
|
100
|
100
|
|
2019-05-28
|
100
|
100
|
90
|
100
|
98
|
100
|
|
2019-05-29
|
100
|
100
|
85
|
100
|
100
|
100
|
|
2019-05-30
|
100
|
100
|
90
|
100
|
93
|
100
|
|
2019-05-31
|
100
|
100
|
100
|
100
|
89
|
100
|
|
2019-06-01
|
100
|
100
|
100
|
95
|
89
|
100
|
|
2019-06-02
|
100
|
100
|
100
|
100
|
84
|
100
|
|
Target Availability for each site is 97.0%
|
Red <90%
|
Orange <97%
|
Day |
Atlas HC |
CMS HC |
Comment
|
2019-05-27 |
100 |
98 |
|
2019-05-28 |
100 |
98 |
|
2019-05-29 |
100 |
99 |
|
2019-05-30 |
100 |
100 |
|
2019-05-31 |
100 |
100 |
|
2019-05-01 |
100 |
99 |
|
2019-05-02 |
100 |
100 |
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Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud
|