Difference between revisions of "Tier1 Operations Report 2014-12-03"
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! GGUS ID !! Level !! Urgency !! State !! Creation !! Last Update !! VO !! Subject | ! GGUS ID !! Level !! Urgency !! State !! Creation !! Last Update !! VO !! Subject | ||
|- | |- | ||
− | | | + | | 110497 |
| Green | | Green | ||
| Less Urgent | | Less Urgent | ||
− | | | + | | In Progress |
− | | 2014- | + | | 2014-12-02 |
− | | 2014-11- | + | | 2014-11-02 |
− | | | + | | [Rod Dashboard] Issues detected at RAL-LCG2 |
− | | | + | | OPS |
|- | |- | ||
− | | | + | | 110397 |
| Green | | Green | ||
| Less Urgent | | Less Urgent | ||
− | | In | + | | In Progress |
− | | 2014-11- | + | | 2014-11-26 |
− | | 2014-11- | + | | 2014-11-27 |
− | | | + | | Unable to access LFC webdav interface via browser |
− | | | + | | dteam |
+ | |- | ||
+ | | 110382 | ||
+ | | Green | ||
+ | | Less Urgent | ||
+ | | In Progress | ||
+ | | 2014-11-26 | ||
+ | | 2014-11-26 | ||
+ | | RAL-LCG2: please reinstall your perfsonar hosts(s) | ||
+ | | N/A | ||
|- | |- | ||
| 109712 | | 109712 | ||
| Green | | Green | ||
| Urgent | | Urgent | ||
− | | | + | | In Progress |
| 2014-10-29 | | 2014-10-29 | ||
− | | 2014-11- | + | | 2014-11-27 |
| CMS | | CMS | ||
| Glexec exited with status 203; ... | | Glexec exited with status 203; ... | ||
Line 200: | Line 209: | ||
| On hold | | On hold | ||
| 2014-11-03 | | 2014-11-03 | ||
− | | 2014-11- | + | | 2014-11-26 |
| SNO+ | | SNO+ | ||
| gfal-copy failing for files at RAL | | gfal-copy failing for files at RAL | ||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
|- | |- | ||
| 108944 | | 108944 | ||
Line 218: | Line 218: | ||
| In Progress | | In Progress | ||
| 2014-10-01 | | 2014-10-01 | ||
− | | 2014-11- | + | | 2014-11-26 |
| CMS | | CMS | ||
| AAA access test failing at T1_UK_RAL | | AAA access test failing at T1_UK_RAL | ||
Line 236: | Line 236: | ||
| On Hold | | On Hold | ||
| 2014-06-18 | | 2014-06-18 | ||
− | | 2014- | + | | 2014-11-27 |
| CMS | | CMS | ||
| pilots losing network connections at T1_UK_RAL | | pilots losing network connections at T1_UK_RAL |
Revision as of 11:04, 2 December 2014
RAL Tier1 Operations Report for 3rd December 2014
Review of Issues during the week 26th November to 3rd December 2014. |
- On the evening of Tuesday 18th, the CMS transfer manager machine (lcgclsf02) failed. The services failed over to the backup. A replacement machine was prepared and put into service that afternoon. The following day the original system was fixed and returned to service.
- In the early hours of Friday 21st Nov. there was a problem of locking sessions in the Castor database that affected CMS & LHCb. Whilst this was transitory the cause has been understood and a fix will be provided in a future version of Castor.
Resolved Disk Server Issues |
- GDSS673 (LhcbRawDst - D0T1) had failed during the evening of Friday 14th November. The server was returned to production around midday on Thursday 20th Nov.
Current operational status and issues |
- Some problems on Atlas Castor instance. At various times in recent weeks the Atlas workload has led to differing groups of disk servers spending a lot of time in a "wait i/o" state. This is triggered by the numbers of reads using xroot and has led to some SAM test failures.
Ongoing Disk Server Issues |
- None.
Notable Changes made this last week. |
- Latest WMS updates (EMI 3 update 22) applied to WMSs.
- FTS3 upgraded to 3.2.30
- OS Errata updates applied to all Castor systems (apart from GEN instance for which this had already been done).
Declared in the GOC DB |
- None.
Advanced warning for other interventions |
The following items are being discussed and are still to be formally scheduled and announced. |
- The rollout of the RIP protocol to the Tier1 routers still has to be completed.
- First quarter 2015: Circuit testing of the remaining (i.e. non-UPS) circuits in the machine room.(Provisional dates: week 12-16 January).
- Castor headnode upgrades to SL6: (Assume 4 hour outage of Castor instance in each case for stager updates).
- Tuesday 2nd Dec - LHCb; Tues 9th Dec - CMS; Wed 10th Dec - Atlas; Wednesday 7th Jan - GEN; Thursday 8th Jan - Nameserver (transparent - at risk)
Listing by category:
- Databases:
- A new database (Oracle RAC) has been set-up to host the Atlas 3D database. This is updated from CERN via Oracle GoldenGate. This system is yet to be brought into use. (Currently Atlas 3D/Frontier still uses the OGMA datase system, although this was also changed to update from CERN using Oracle Golden Gate.)
- Switch LFC/3D to new Database Infrastructure.
- Castor:
- Update Castor headnodes to SL6.
- Fix discrepancies were found in some of the Castor database tables and columns. (The issue has no operational impact.)
- Networking:
- Move switches connecting the 2011 disk servers batches onto the Tier1 mesh network.
- Make routing changes to allow the removal of the UKLight Router.
- Enable the RIP protocol for updating routing tables on the Tier1 routers.
- Fabric
- Migration of data to new T10KD tapes. (Migration of CMS from 'B' to 'D' tapes underway; migration of GEN from 'A' to 'D' tapes to follow.)
- Firmware updates on remaining EMC disk arrays (Castor, FTS/LFC)
- There will be circuit testing of the remaining (i.e. non-UPS) circuits in the machine room (Expected first quarter 2015).
Entries in GOC DB starting between the 26th November and 3rd December 2014. |
Service | Scheduled? | Outage/At Risk | Start | End | Duration | Reason |
---|---|---|---|---|---|---|
Castor (srm endpoints). | SCHEDULED | WARNING | 25/11/2014 11:00 | 25/11/2014 12:00 | 1 hour | At risk on some castor instances while we deploy errata updates |
Whole site | UNSCHEDULED | WARNING | 25/11/2014 07:00 | 25/11/2014 08:00 | 1 hour | Site warning during firewall configuration change. |
lcgfts3.gridpp.rl.ac.uk, | SCHEDULED | WARNING | 24/11/2014 10:00 | 24/11/2014 12:00 | 2 hours | At risk for FTS3 upgrade to 3.2.30 |
srm-cms-disk.gridpp, srm-cms.gridpp.rl.ac.uk | UNSCHEDULED | WARNING | 20/11/2014 14:00 | 20/11/2014 15:00 | 1 hour | At risk while we return a CMS Castor headnode to production |
Open GGUS Tickets (Snapshot during morning of meeting) |
GGUS ID | Level | Urgency | State | Creation | Last Update | VO | Subject |
---|---|---|---|---|---|---|---|
110497 | Green | Less Urgent | In Progress | 2014-12-02 | 2014-11-02 | [Rod Dashboard] Issues detected at RAL-LCG2 | OPS |
110397 | Green | Less Urgent | In Progress | 2014-11-26 | 2014-11-27 | Unable to access LFC webdav interface via browser | dteam |
110382 | Green | Less Urgent | In Progress | 2014-11-26 | 2014-11-26 | RAL-LCG2: please reinstall your perfsonar hosts(s) | N/A |
109712 | Green | Urgent | In Progress | 2014-10-29 | 2014-11-27 | CMS | Glexec exited with status 203; ... |
109694 | Green | Urgent | On hold | 2014-11-03 | 2014-11-26 | SNO+ | gfal-copy failing for files at RAL |
108944 | Amber | Urgent | In Progress | 2014-10-01 | 2014-11-26 | CMS | AAA access test failing at T1_UK_RAL |
107935 | Red | Less Urgent | On Hold | 2014-08-27 | 2014-11-03 | Atlas | BDII vs SRM inconsistent storage capacity numbers |
106324 | Red | Urgent | On Hold | 2014-06-18 | 2014-11-27 | CMS | pilots losing network connections at T1_UK_RAL |
Availability Report |
Key: Atlas HC = Atlas HammerCloud (Queue ANALY_RAL_SL6, Template 508); CMS HC = CMS HammerCloud
Day | OPS | Alice | Atlas | CMS | LHCb | Atlas HC | CMS HC | Comment |
---|---|---|---|---|---|---|---|---|
26/11/14 | 100 | 100 | 100 | 100 | 100 | 99 | n/a | |
27/11/14 | 100 | 100 | 100 | 100 | 100 | 98 | n/a | |
28/11/14 | 100 | 100 | 98.1 | 100 | 100 | 100 | n/a | |
29/11/14 | 100 | 100 | 100 | 98.5 | 100 | 100 | n/a | Start of problems with CMS Castor scheduler headnode. |
30/11/14 | 100 | 100 | 100 | 73.0 | 100 | 100 | n/a | Problems with CMS Castor scheduler headnode. |
01/12/14 | 100 | 100 | 99.2 | 95.9 | 91.9 | 100 | n/a | |
02/12/14 | 100 | 100 | 100 | 100 | 100 | 100 | 100 |