Difference between revisions of "Tier1 Operations Report 2019-06-17"

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(RAL Tier1 Operations Report for 10th June 2019)
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{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 
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| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Review of Issues during the week 3rd June 2019 to the 10th June 2019.
+
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Review of Issues during the week 10th June 2019 to the 17th June 2019.
 
|}
 
|}
 
* Ongoing, we are seeing high outbound packet loss over IPv6.  Central networking performed a firmware update to the border routers but this didn’t resolve the issue.  Plan to move connections to the new border routers in Mid June.  Will do this before trying to debug any further.
 
* Ongoing, we are seeing high outbound packet loss over IPv6.  Central networking performed a firmware update to the border routers but this didn’t resolve the issue.  Plan to move connections to the new border routers in Mid June.  Will do this before trying to debug any further.
 +
* upgraded  xrootd on ceph-gw prod machines
  
 
<!-- ***********End Review of Issues during last week*********** ----->
 
<!-- ***********End Review of Issues during last week*********** ----->
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! Scope
 
! Scope
 
|-
 
|-
| style="background-color: lightgreen;" | 141638
+
| 141771
 
| USER
 
| USER
 
| cms
 
| cms
Line 201: Line 202:
 
| NGI_UK
 
| NGI_UK
 
| in progress
 
| in progress
| 2019-06-10 13:07:00
+
| 2019-06-19 09:13:00
| SAM XROOTD read failure at T1_UK_RAL
+
| file read error at T1_UK_RAL
 
| WLCG
 
| WLCG
 
|-
 
|-
| style="background-color: lightgreen;" | 141637
+
| 141608
| TEAM
+
| lhcb
+
| RAL-LCG2
+
| top priority
+
| NGI_UK
+
| in progress
+
| 2019-06-07 15:29:00
+
| Very low running jobs for LHCb
+
| WLCG
+
|-
+
| style="background-color: lightgreen;" | 141608
+
 
| USER
 
| USER
 
| snoplus.snolab.ca
 
| snoplus.snolab.ca
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| EGI
 
| EGI
 
|-
 
|-
| style="background-color: lightgreen;" | 141537
+
| 141537
 
| TEAM
 
| TEAM
 
| lhcb
 
| lhcb
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| WLCG
 
| WLCG
 
|-
 
|-
| style="background-color: yellow;" | 141462
+
| 141462
 
| TEAM
 
| TEAM
 
| lhcb
 
| lhcb
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| NGI_UK
 
| NGI_UK
 
| in progress
 
| in progress
| 2019-06-02 05:45:00
+
| 2019-06-19 08:11:00
 
| Error: Connection limit exceeded
 
| Error: Connection limit exceeded
 
| WLCG
 
| WLCG
 
|-
 
|-
| style="background-color: yellow;" | 141262
+
| 140870
| TEAM
+
| lhcb
+
| RAL-LCG2
+
| very urgent
+
| NGI_UK
+
| in progress
+
| 2019-06-04 09:53:00
+
| Users are getting [FATAL] Auth failed
+
| WLCG
+
|-
+
| style="background-color: lightgreen;" | 140870
+
 
| USER
 
| USER
 
| t2k.org
 
| t2k.org
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| less urgent
 
| less urgent
 
| NGI_UK
 
| NGI_UK
| in progress
+
| waiting for reply
| 2019-05-14 13:19:00
+
| 2019-06-18 12:13:00
 
| Files vanished from RAL tape?
 
| Files vanished from RAL tape?
 
| EGI
 
| EGI
 
|-
 
|-
| style="background-color: orange;" | 140447
+
| 140447
 
| USER
 
| USER
 
| dteam
 
| dteam
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| EGI
 
| EGI
 
|-
 
|-
| style="background-color: lightgreen;" | 140220
+
| 140220
 
| USER
 
| USER
 
| mice
 
| mice
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| NGI_UK
 
| NGI_UK
 
| in progress
 
| in progress
| 2019-05-15 11:07:00
+
| 2019-06-18 13:31:00
 
| mice LFC to DFC transition
 
| mice LFC to DFC transition
 
| EGI
 
| EGI
 
|-
 
|-
| style="background-color: red;" | 139672
+
| 139672
 
| USER
 
| USER
 
| other
 
| other
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| NGI_UK
 
| NGI_UK
 
| waiting for reply
 
| waiting for reply
| 2019-06-10 08:24:00
+
| 2019-06-17 08:24:00
 
| No LIGO pilots running at RAL
 
| No LIGO pilots running at RAL
 
| EGI
 
| EGI
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! Scope
 
! Scope
 
|-
 
|-
| -
+
| 141704
| -
+
| USER
| -
+
| cms
| -
+
| RAL-LCG2
| -
+
| less urgent
| -
+
| NGI_UK
| -
+
| solved
| -
+
| 2019-06-13 14:16:00
| -
+
| PhedEX transfer 1799773
| -
+
| WLCG
 
|-
 
|-
 
+
| 141262
|}<!-- **********************End Availability Report************************** ----->
+
| TEAM
 +
| lhcb
 +
| RAL-LCG2
 +
| very urgent
 +
| NGI_UK
 +
| verified
 +
| 2019-06-12 16:02:00
 +
| Users are getting [FATAL] Auth failed
 +
| WLCG
 +
|}
 +
<!-- **********************End Availability Report************************** ----->
 
<!-- *********************************************************************** ----->
 
<!-- *********************************************************************** ----->
 
<!-- **********************End GGUS Tickets************************** ----->
 
<!-- **********************End GGUS Tickets************************** ----->
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! Comments
 
! Comments
 
|-
 
|-
| 2019-05-27
+
| 2019-06-11
| 100
+
| 100
+
| 100
+
 
| 100
 
| 100
 +
| na
 +
| 87
 
| 100
 
| 100
 
| 100
 
| 100
 +
| na
 
|  
 
|  
 
|-
 
|-
| 2019-05-28
+
| 2019-06-12
 
| 100
 
| 100
 +
| na
 +
| 95
 
| 100
 
| 100
| 90
 
| 100
 
| 98
 
 
| 100
 
| 100
 +
| na
 
|  
 
|  
 
|-
 
|-
| 2019-05-29
+
| 2019-06-13
| 100
+
| 100
+
| 85
+
 
| 100
 
| 100
 +
| na
 +
| 97
 
| 100
 
| 100
 
| 100
 
| 100
 +
| na
 
|  
 
|  
 
|-
 
|-
| 2019-05-30
+
| 2019-06-14
 
| 100
 
| 100
 +
| na
 
| 100
 
| 100
| 90
 
 
| 100
 
| 100
| 93
 
 
| 100
 
| 100
 +
| na
 
|  
 
|  
 
|-
 
|-
| 2019-05-31
+
| 2019-06-15
 
| 100
 
| 100
 +
| na
 
| 100
 
| 100
 
| 100
 
| 100
 
| 100
 
| 100
| 89
+
| na
| 100
+
 
|  
 
|  
 
|-
 
|-
| 2019-06-01
+
| 2019-06-16
 
| 100
 
| 100
 +
| na
 +
| 97
 
| 100
 
| 100
 
| 100
 
| 100
| 95
+
| na
| 89
+
| 100
+
 
|  
 
|  
 
|-
 
|-
| 2019-06-02
+
| 2019-06-17
| 100
+
 
| 100
 
| 100
 +
| na
 
| 100
 
| 100
 
| 100
 
| 100
| 84
 
 
| 100
 
| 100
 +
| na
 
|
 
|
 
|}
 
|}
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! Day !! Atlas HC !! CMS HC !! Comment
 
! Day !! Atlas HC !! CMS HC !! Comment
 
|-
 
|-
| 2019-05-27 || 100 || 98 ||  
+
| 2019-06-11 || 100 || 98 ||  
 
|-
 
|-
| 2019-05-28 || 100 || 98 ||  
+
| 2019-06-12 || 100 || 100 ||  
 
|-
 
|-
| 2019-05-29 || 100 || 99 ||  
+
| 2019-06-13 || 100 || 100 ||  
 
|-
 
|-
| 2019-05-30 || 100 || 100 ||  
+
| 2019-06-14 || 100 || 96 ||  
 
|-
 
|-
| 2019-05-31 || 100 || 100 ||  
+
| 2019-06-15 || 100 || 97 ||  
 
|-
 
|-
| 2019-05-01 || 100 || 99 ||  
+
| 2019-06-16 || 100 || 98 ||  
|-
+
|
| 2019-05-02 || 100 || 100 ||  
+
| 2019-06-17 || 100 || 98 ||  
 
|-
 
|-
 
|}  
 
|}  

Latest revision as of 09:37, 19 June 2019

RAL Tier1 Operations Report for 17th June 2019

Review of Issues during the week 10th June 2019 to the 17th June 2019.
  • Ongoing, we are seeing high outbound packet loss over IPv6. Central networking performed a firmware update to the border routers but this didn’t resolve the issue. Plan to move connections to the new border routers in Mid June. Will do this before trying to debug any further.
  • upgraded xrootd on ceph-gw prod machines


Current operational status and issues
Resolved Castor Disk Server Issues
Machine VO DiskPool dxtx Comments
- - - -
Ongoing Castor Disk Server Issues
Machine VO DiskPool dxtx Comments
- - - - -
Limits on concurrent batch system jobs.
Notable Changes made since the last meeting.
  • NTR
Entries in GOC DB starting since the last report.
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
Declared in the GOC DB
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
  • No ongoing downtime
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.

Listing by category:

  • DNS servers will be rolled out within the Tier1 network.
Open

GGUS Tickets (Snapshot taken during morning of the meeting).

Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
141771 USER cms RAL-LCG2 urgent NGI_UK in progress 2019-06-19 09:13:00 file read error at T1_UK_RAL WLCG
141608 USER snoplus.snolab.ca RAL-LCG2 less urgent NGI_UK in progress 2019-06-06 08:55:00 Permissions on RAL SE EGI
141537 TEAM lhcb RAL-LCG2 very urgent NGI_UK in progress 2019-05-31 19:28:00 Pilots Failed at RAL-LCG2 WLCG
141462 TEAM lhcb RAL-LCG2 top priority NGI_UK in progress 2019-06-19 08:11:00 Error: Connection limit exceeded WLCG
140870 USER t2k.org RAL-LCG2 less urgent NGI_UK waiting for reply 2019-06-18 12:13:00 Files vanished from RAL tape? EGI
140447 USER dteam RAL-LCG2 less urgent NGI_UK on hold 2019-05-22 14:20:00 packet loss outbound from RAL-LCG2 over IPv6 EGI
140220 USER mice RAL-LCG2 less urgent NGI_UK in progress 2019-06-18 13:31:00 mice LFC to DFC transition EGI
139672 USER other RAL-LCG2 urgent NGI_UK waiting for reply 2019-06-17 08:24:00 No LIGO pilots running at RAL EGI
GGUS Tickets Closed Last week
Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
141704 USER cms RAL-LCG2 less urgent NGI_UK solved 2019-06-13 14:16:00 PhedEX transfer 1799773 WLCG
141262 TEAM lhcb RAL-LCG2 very urgent NGI_UK verified 2019-06-12 16:02:00 Users are getting [FATAL] Auth failed WLCG

Availability Report

Day Atlas Atlas-Echo CMS LHCB Alice OPS Comments
2019-06-11 100 na 87 100 100 na
2019-06-12 100 na 95 100 100 na
2019-06-13 100 na 97 100 100 na
2019-06-14 100 na 100 100 100 na
2019-06-15 100 na 100 100 100 na
2019-06-16 100 na 97 100 100 na
2019-06-17 100 na 100 100 100 na
Hammercloud Test Report
Target Availability for each site is 97.0% Red <90% Orange <97%
Day Atlas HC CMS HC Comment
2019-06-11 100 98
2019-06-12 100 100
2019-06-13 100 100
2019-06-14 100 96
2019-06-15 100 97
2019-06-16 100 98 2019-06-17 100 98

Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Notes from Meeting.