Difference between revisions of "Tier1 Operations Report 2017-12-13"
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Network: | Network: | ||
| − | + | There was a problem of high packet loss for traffic to/from the Tier that passed through the RAL core network (and firewall) on Monday (4th). The problem started at midnight and was fixed around 15:30. | |
'''Infrastructure:''' | '''Infrastructure:''' | ||
| − | + | Following the failure of the generator to start during the power outage of a couple of weeks ago a faulty emergency power-off switch was found and has been replaced. Plans are being made for a generator load test – hopefully on Wednesday (13th Dec). | |
'''Certificates:''' | '''Certificates:''' | ||
| − | + | Following problems with the updated UK CA certificate in the IGTF 1.88 rollout we had updated and then rolled back. This had left is with some issues in our configuration/deployment system (Quattor/Aquilon) – but those were resolved quickly. We made a plan to roll forward again tomorrow (12th Dec) – and that is still the plan. | |
'''Christmas Plans:''' | '''Christmas Plans:''' | ||
| − | + | We will follow the same pattern as in previous years. The on-call team will be in place as usual. Some additional checks will be made by those on-call. RAL is closed after Friday afternoon 22nd December and will re-open on Tuesday 2nd January. | |
<!-- ***********End Review of Issues during last week*********** -----> | <!-- ***********End Review of Issues during last week*********** -----> | ||
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| 2017-12-07 | | 2017-12-07 | ||
| 2017-12-11 | | 2017-12-11 | ||
| − | | | + | | LHCb |
| [Rod Dashboard] Issue detected : org.nagios.GLUE2-Check@site-bdii.gridpp.rl.ac.uk | | [Rod Dashboard] Issue detected : org.nagios.GLUE2-Check@site-bdii.gridpp.rl.ac.uk | ||
|- | |- | ||
Latest revision as of 13:56, 13 December 2017
RAL Tier1 Operations Report for 13th December 2017
| Review of Issues during the week 7th to 13th December 2017. |
Castor: On Wednesday (6th Dec) all the SRMs systems (except LHCb – which had already been done) were successfully upgraded to the latest version (2.1.16-18) Three disk servers (old ones from 2012) have been added to the LHCb Disk-only space in Castor to alleviate problems of this area being too full.
Echo: The maximum number of gridftp connections to each Echo gateways has been increased to 200 (from 100). Echo is running normally. Background scrubbing is going on. This is flushing out bad disks – and the rate at which it finds these is expected to drop over the next week or two. The plan is to run like this through the holiday period.
Services: EGI will withdraw support for the WMS from the start of 2018. Our WMS service will be stopped on this timescale.
Network: There was a problem of high packet loss for traffic to/from the Tier that passed through the RAL core network (and firewall) on Monday (4th). The problem started at midnight and was fixed around 15:30.
Infrastructure: Following the failure of the generator to start during the power outage of a couple of weeks ago a faulty emergency power-off switch was found and has been replaced. Plans are being made for a generator load test – hopefully on Wednesday (13th Dec).
Certificates: Following problems with the updated UK CA certificate in the IGTF 1.88 rollout we had updated and then rolled back. This had left is with some issues in our configuration/deployment system (Quattor/Aquilon) – but those were resolved quickly. We made a plan to roll forward again tomorrow (12th Dec) – and that is still the plan.
Christmas Plans: We will follow the same pattern as in previous years. The on-call team will be in place as usual. Some additional checks will be made by those on-call. RAL is closed after Friday afternoon 22nd December and will re-open on Tuesday 2nd January.
| Current operational status and issues |
- None
| Resolved Disk Server Issues |
- None
| Ongoing Disk Server Issues |
- None
| Limits on concurrent batch system jobs. |
- CMS Multicore 550
| Notable Changes made since the last meeting. |
- Allocation in Echo for ATLAS increased to 4.1PB. They now have 4PB in datadisk and 100TB in scratchdisk. This is part of the gradual increase of their usage to 5.1PB.
- The maximum number of gridftp connections to each Echo gateways has been increased to 200 (from 100).
| Entries in GOC DB starting since the last report. |
| Service | Scheduled? | Outage/At Risk | Start | End | Duration | Reason |
|---|---|---|---|---|---|---|
| srm-alice.gridpp.rl.ac.uk, srm-atlas.gridpp.rl.ac.uk, srm-biomed.gridpp.rl.ac.uk, srm-cert.gridpp.rl.ac.uk, srm-cms-disk.gridpp.rl.ac.uk, srm-cms.gridpp.rl.ac.uk, srm-dteam.gridpp.rl.ac.uk, srm-ilc.gridpp.rl.ac.uk, srm-mice.gridpp.rl.ac.uk, srm-minos.gridpp.rl.ac.uk, srm-na62.gridpp.rl.ac.uk, srm-pheno.gridpp.rl.ac.uk, srm-preprod.gridpp.rl.ac.uk, srm-snoplus.gridpp.rl.ac.uk, srm-solid.gridpp.rl.ac.uk, srm-t2k.gridpp.rl.ac.uk, | SCHEDULED | OUTAGE | 06/12/2017 13:00 | 06/12/2017 15:00 | 2 hours | Upgrade of non-LHCb SRM to version 2.1.16-18 |
| lcgfts3.gridpp.rl.ac.uk, | SCHEDULED | WARNING | 05/12/2017 11:00 | 05/12/2017 13:00 | 2 hours | FTS update to v3.7.7 |
| Declared in the GOC DB |
- None
| Advanced warning for other interventions |
| The following items are being discussed and are still to be formally scheduled and announced. |
Ongoing or Pending - but not yet formally announced:
Listing by category:
- Castor:
- Update systems (initially tape servers) to use SL7 and configured by Quattor/Aquilon.
- Move to generic Castor headnodes.
- Echo:
- Update to next CEPH version ("Luminous").
- Networking
- Extend the number of services on the production network with IPv6 dual stack. (Done for Perfsonar, FTS3, all squids and the CVMFS Stratum-1 servers).
- Services
- Internal
- DNS servers will be rolled out within the Tier1 network.
| Open GGUS Tickets (Snapshot during morning of meeting) |
| GGUS ID | Level | Urgency | State | Creation | Last Update | VO | Subject |
|---|---|---|---|---|---|---|---|
| 132356 | Green | Very Urgent | Waiting for Reply | 2017-12-07 | 2017-12-11 | LHCb | [Rod Dashboard] Issue detected : org.nagios.GLUE2-Check@site-bdii.gridpp.rl.ac.uk |
| 132336 | Green | Less Urgent | In Progress | 2017-12-05 | 2017-12-06 | Ops | [Rod Dashboard] Issue detected : org.nagios.GLUE2-Check@site-bdii.gridpp.rl.ac.uk |
| 132314 | Green | Less Urgent | In Progress | 2017-12-05 | 2017-12-11 | Ops | [Rod Dashboard] Issue detected : org.nordugrid.ARC-CE-SRM-result-ops@arc-ce02.gridpp.rl.ac.uk |
| 132222 | Green | Urgent | In Progress | 2017-11-30 | 2017-12-05 | CMS | Transfers failing to T1_UK_RAL_Disk |
| 131840 | Green | Urgent | Waiting for reply | 2017-11-14 | 2017-12-05 | Other | solidexperiment.org CASTOR tape copy fails |
| 131815 | Green | Less Urgent | In Progress | 2017-11-13 | 2017-12-01 | T2K.Org | Extremely long download times for T2K files on tape at RAL |
| 130207 | Red | Urgent | On Hold | 2017-08-24 | 2017-11-13 | MICE | Timeouts when copyiing MICE reco data to CASTOR |
| 127597 | Red | Urgent | On Hold | 2017-04-07 | 2017-10-05 | CMS | Check networking and xrootd RAL-CERN performance |
| 124876 | Red | Less Urgent | On Hold | 2016-11-07 | 2017-11-13 | Ops | [Rod Dashboard] Issue detected : hr.srce.GridFTP-Transfer-ops@gridftp.echo.stfc.ac.uk |
| 117683 | Red | Less Urgent | On Hold | 2015-11-18 | 2017-11-06 | None | CASTOR at RAL not publishing GLUE 2 |
| Availability Report |
| Day | OPS | Alice | Atlas | CMS | LHCb | Atlas Echo | Comment |
|---|---|---|---|---|---|---|---|
| 6/12/17 | 100 | 100 | 83 | 81 | 100 | 100 | |
| 7/12/17 | 100 | 100 | 100 | 100 | 100 | 100 | |
| 8/12/17 | 100 | 100 | 100 | 100 | 100 | 100 | |
| 9/12/17 | 100 | 100 | 100 | 100 | 100 | 100 | |
| 10/12/17 | 100 | 100 | 100 | 100 | 100 | 100 | |
| 11/12/17 | 100 | 100 | 100 | 100 | 100 | 100 | |
| 12/12/17 | 100 | 100 | 100 | 100 | 100 | 100 |
| Hammercloud Test Report |
Key: Atlas HC = Atlas HammerCloud (Queue ANALY_RAL_SL6, Template 845); Atlas HC Echo = Atlas Echo (Template 841);CMS HC = CMS HammerCloud
| Day | Atlas HC | Atlas HC Echo | CMS HC | Comment |
|---|---|---|---|---|
| 6/12/17 | 99 | 99 | 81 | |
| 7/12/17 | 89 | 100 | 100 | |
| 8/12/17 | 100 | 100 | 100 | |
| 9/12/17 | 100 | 0 | 100 | Atlas HC Echo - No test run in time bin |
| 10/12/17 | 100 | 0 | 100 | Atlas HC Echo - No test run in time bin |
| 11/12/17 | 100 | 0 | 100 | Atlas HC Echo - No test run in time bin |
| 12/12/17 | 99 | 0 | 100 | Atlas HC Echo - No test run in time bin |
| Notes from Meeting. |
- EGI will withdraw support for the WMS from the end of 2017. Our WMS service will be stopped on this timescale.
- There is a problem with Perfsonar measurements using IPv6 to nodes accessed via JANET.
- There was a discussion about how best to bring files back online from tape. The MICE VO needs a better (bulk) solution than they are using at the moment.
