Difference between revisions of "RAL Tier1 Incident 20090813"
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Latest revision as of 15:38, 16 September 2009
Condensation Water Dripping into Tape Robot
Site: RAL-LCG2
Incident Date: 2009-08-13
Severity: Tier 1 Disaster Management Process Level 2
Service: Tape Storage (Castor)
Impacted: All local VOs
Incident Summary: Water was found to be dripping onto teh Tape Robot. Investigations showed it had penetrated inside.
Type of Impact: No Tape Access
Incident duration:
Report date: 2009-09-16
Reported by: David Corney
Status of this Report: In preparation
Related URLs:
Incident Overview: An inspection in teh machine room revealed water dripping onto teh top of the tape robot.
etc. ......
Future mitigation:
Issue | Response |
---|---|
Problem 1 | Mitigation/ Resolution |
Related issues: None.
Timeline
Date | Time | Comment | |
---|---|---|---|
Actually Started | 2009-??? | ??? | Estimated time water may have started dripping. |
First Realisation of a problem | 2009-08-13 | whenever | Summary |
First announcement of Problem | |||
Duration of Problem in GOC DB | |||
Problem resolved | |||
Announced as Fixed |
Incident details Timeline:
Date | Time | Who/What | Entry |
---|---|---|---|
2009-09-15 | 09:00 | Tier1 castor team | Services stopped for planned outage |
2009-08-13 | ??? | who | Water seen dripping onto the Tape Robot
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