Difference between revisions of "RAL Tier1 Incident 20090813"

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Latest revision as of 15:38, 16 September 2009

Condensation Water Dripping into Tape Robot

Site: RAL-LCG2

Incident Date: 2009-08-13

Severity: Tier 1 Disaster Management Process Level 2

Service: Tape Storage (Castor)

Impacted: All local VOs

Incident Summary: Water was found to be dripping onto teh Tape Robot. Investigations showed it had penetrated inside.

Type of Impact: No Tape Access

Incident duration:

Report date: 2009-09-16

Reported by: David Corney

Status of this Report: In preparation

Related URLs:

Incident Overview: An inspection in teh machine room revealed water dripping onto teh top of the tape robot.

etc. ......



Future mitigation:

Issue Response
Problem 1 Mitigation/ Resolution

Related issues: None.

Timeline

Date Time Comment
Actually Started 2009-??? ??? Estimated time water may have started dripping.
First Realisation of a problem 2009-08-13 whenever Summary
First announcement of Problem
Duration of Problem in GOC DB
Problem resolved
Announced as Fixed

Incident details Timeline:

Date Time Who/What Entry
2009-09-15 09:00 Tier1 castor team Services stopped for planned outage
2009-08-13 ??? who Water seen dripping onto the Tape Robot