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==RAL Tier1 Operations Report for 23rd April 2018==

__NOTOC__

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<!-- ************************************************************* ----->
<!-- ***********Start Review of Issues during last week*********** ----->
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
|-
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Review of Issues during the week 16th April to the 23rd April 2018.
|}
* The upgrade (replacement) of the RAL firewall is scheduled to take place on the morning of the 25th April. Hopefully this will fix problems we have seen with data flows to/from our worker nodes.
* A chassis  needs replacing has almost all the services that DS provide to the whole STFC going through it. The chassis also has DNS (IPV4 & V6) which will potentially (read as 'will'),  affect some of the transfers that Tier-1 are part of.  This is to be scheduled three weeks time, however if required (i.e. the chassis state deteriorates further), then this will be done sooner as an emergency intervention. 
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<!-- ***********Start Current operational status and issues*********** ----->
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
|-
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Current operational status and issues
|}
* The problems with data flows through the site firewall being restricted is still present. New firewall equipment has been delivered and is now scheduled for deployment 25th April 2018.
<!-- ***********End Current operational status and issues*********** ----->
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<!-- ***********Start Resolved Disk Server Issues*********** ----->
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
|-
| style="background-color: #f8d6a9; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Resolved Castor Disk Server Issues
|}
* gdss782 (atlasStripInput - D1T0) - Back in full production.
<!-- ***************************************************** ----->

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<!-- ***************Start Ongoing Disk Server Issues**************** ----->
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
|-
| style="background-color: #f8d6a9; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Ongoing Castor Disk Server Issues
|}
* gdss756 (genTape - D1T0) - Currently out of production awaiting investigation by the CASTOR and Fabric teams.
<!-- ***************End Ongoing Disk Server Issues**************** ----->
<!-- ************************************************************* ----->

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<!-- ******************Start Limits On Batch System Jobs***************** ----->
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
|-
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Limits on concurrent batch system jobs.
|}
* CMS Multicore 550
<!-- ******************End Limits On Batch System Jobs***************** ----->
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<!-- *************Start Notable Changes made since the last meeting************** ----->
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
|-
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Notable Changes made since the last meeting.
|}
* None.
<!-- *************End Notable Changes made this last week************** ----->
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<!-- **********************Start GOC DB Entries************************** ----->
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
|-
| style="background-color: #d8e8ff; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Entries in GOC DB starting since the last report.
|}
{|
* None
|}
<!-- **********************End GOC DB Entries************************** ----->
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====== ======
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<!-- **********************Start GOC DB Entries************************** ----->
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
|-
| style="background-color: #d8e8ff; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Declared in the GOC DB
|}
{| border=1 align=center
|- bgcolor="#7c8aaf"
! Downtime id
! Hosts
! Start Time
! End Time
! Severity
! Description
|-
| 25175
| All RAL
| 18/11/2015
| 28/03/2018
| style="background-color: yellow;" | SCHEDULED WARNING
| Upgrade (Replacement) of Site Firewall. Within this time window there is expected to be a short break in connectivity while connections are moved across to the new firewall.
|-
|}
<!-- **********************End GOC DB Entries************************** ----->
<!-- ****************************************************************** ----->

====== ======
<!-- ******************************************************************************* ----->
<!-- ****************Start Advanced warning for other interventions***************** ----->
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
|-
| style="background-color: #d8e8ff; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Advanced warning for other interventions
|-
| style="background-color: #d8e8ff; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;"| The following items are being discussed and are still to be formally scheduled and announced.
|}
<!-- ******* still to be formally scheduled and/or announced ******* ----->
* Replacement (upgrade) of RAL firewall scheduled for a few weeks time. 
'''Listing by category:'''
* Echo
** Applying minor CEPH update to fix the "backfill" bug. Increase number of placement groups and add more capacity.
* Castor: 
** Update systems to use SL7 and configured by Quattor/Aquilon. (Tape servers done)
** Move to generic Castor headnodes.
* Networking
** Extend the number of services on the production network with IPv6 dual stack. (Done for Perfsonar, FTS3, all squids and the CVMFS Stratum-1 servers).
** Replacement (upgrade) of RAL firewall.
* Internal
** DNS servers will be rolled out within the Tier1 network.
* Infrastructure
** Testing of power distribution boards in the R89 machine room is being scheduled for some time late July / Early August. The effect of this on our services is being discussed.
<!-- ***************End Advanced warning for other interventions*************** ----->
<!-- ************************************************************************** ----->

====== ======
<!-- ****************************************************************** ----->
<!-- **********************Start GGUS Tickets************************** ----->
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
|-
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Open GGUS Tickets (Snapshot during morning of meeting)
|}
{| border=1 align=center
|- bgcolor="#7c8aaf"
! Request id
! Affected vo
! Status
! Priority
! Date of creation
! Last update
! Type of problem
! Subject
! Scope
|-
| style="background-color: red;" | 117683
| none
| on hold
| less urgent
| 18/11/2015
| 28/03/2018
| Information System
| CASTOR at RAL not publishing GLUE 2
| EGI
|-
| style="background-color: red;" | 124876
| ops
| on hold
| less urgent
| 07/11/2016
| 13/11/2017
| Operations
| [Rod Dashboard] Issue detected : hr.srce.GridFTP-Transfer-ops@gridftp.echo.stfc.ac.uk
| EGI
|-
| style="background-color: red;" | 127597
| cms
| on hold
| urgent
| 07/04/2017
| 16/04/2018
| File Transfer
| Check networking and xrootd RAL-CERN performance
| EGI
|-
| style="background-color: red;" | 132589
| lhcb
| in progress
| very urgent
| 21/12/2017
| 17/04/2018
| Local Batch System
| Killed pilots at RAL
| WLCG
|-
| style="background-color: green;" | 133992
| atlas
| in progress
| less urgent
| 12/03/2018
| 19/04/2018
| File Transfer
| RAL-LCG2-ECHO:  No such file or directory
| EGI
|-
| style="background-color: green;" | 134342
| cms
| in progress
| urgent
| 29/03/2018
| 19/04/2018
| CMS_Data Transfers
| CERN->MSS rate test
| WLCG
|-
| style="background-color: green;" | 134488
| snoplus.snolab.ca
| waiting for reply
| urgent
| 10/04/2018
| 19/04/2018
| File Transfer
| FTS failures to RAL
| EGI
|-
| style="background-color: yellow;" | 134494
| atlas
| waiting for reply
| top priority
| 11/04/2018
| 18/04/2018
| Storage Systems
| json space reporting not updated
| WLCG
|-
| style="background-color: green;" | 134599
| t2k.org
| in progress
| less urgent
| 18/04/2018
| 22/04/2018
| File Access
| Unable to reach 25 files at RAL which are ONLINE AND NEARLINE
| EGI
|-
| style="background-color: green;" | 134619
| cms
| in progress
| urgent
| 19/04/2018
| 20/04/2018
| CMS_SAM tests
| Problems reading data from ECHO
| WLCG
|-
| style="background-color: green;" | 134627
| cms
| in progress
| urgent
| 19/04/2018
| 20/04/2018
| CMS_Data Transfers
| Transfer backlogs
| WLCG
|}
<!-- **********************End Availability Report************************** ----->
<!-- *********************************************************************** ----->
<!-- **********************End GGUS Tickets************************** ----->
<!-- ****************************************************************** ----->

====== ======
<!-- ****************************************************************** ----->
<!-- **********************Start GGUS Tickets************************** ----->
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
|-
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | GGUS Tickets Closed Last week
|}
{| border=1 align=center
|- bgcolor="#7c8aaf"
! Request id
! Affected vo
! Status
! Priority
! Date of creation
! Last update
! Type of problem
! Subject
! Scope
|-
| 134030
| other
| closed
| less urgent
| 14/03/2018
| 17/04/2018
| Other
| request to replicate larsoft.opensciencegrid.org cvmfs repository
| EGI
|-
| 134362
| cms
| closed
| urgent
| 01/04/2018
| 17/04/2018
| CMS_SAM tests
| SAM3 CE and SRM problems at T1_UK_RAL
| WLCG
|-
| 134468
| cms
| solved
| top priority
| 09/04/2018
| 18/04/2018
| CMS_AAA WAN Access
| Xrootd redirector not seeing some files in ECHO
| WLCG
|-
| 134622
| cms
| solved
| urgent
| 19/04/2018
| 19/04/2018
| CMS_Data Transfers
| Update FileDownload configuration for RAL_Buffer - point to RAL's FTS server
| WLCG
|}
<!-- **********************End Availability Report************************** ----->
<!-- *********************************************************************** ----->
<!-- **********************End GGUS Tickets************************** ----->
<!-- ****************************************************************** ----->

====== ======
<!-- ************************************************************************* ----->
<!-- **********************Start Availability Report************************** ----->
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
|-
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Availability Report
|}
{| border=1 align=center 
| Target Availability for each site is 97.0% 
| style="background-color: Red;" | Red <90% 
| style="background-color: orange;" | Orange <97% 
|}
{| border=1 align=center
|- bgcolor="#7c8aaf"
! Day
! ALICE
! ATLAS
! ATLAS-ECHO
! CMS
! LHCb
! OPS
! Comment
|-
| 2018-04-17
| 100
| 100
| 100
| 100
| 100
| 100
| 
|-
| 2018-04-18
| 100
| 100
| 100
| 90
| 100
| 100
| 
|-
| 2018-04-19
| 100
| 100
| 100
| style="background-color: red;" | 74
| 100
| 100
| 
|-
| 2018-04-20
| 100
| 100
| 100
| 100
| 100
| 100
| 
|-
| 2018-04-21
| 100
| 100
| 100
| 100
| 100
| 100
| 
|-
| 2018-04-22
| 100
| 100
| 100
| 100
| 100
| 100
| 
|-
| 2018-04-23
| 100
| 100
| 100
| 100
| 100
| 100
| 
|}

====== ======
<!-- ************************************************************************* ----->
<!-- **********************Start Hammercloud Test Report************************** ----->
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
|-
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Hammercloud Test Report
|}
{| border=1 align=center 
| Target Availability for each site is 97.0% 
| style="background-color: Red;" | Red <90% 
| style="background-color: orange;" | Orange <97% 
|}
Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud
{| border=1 align=center 
|- bgcolor="#7c8aaf"
! Day !! Atlas HC !! CMS HC !! Comment
|-
| 2018/04/16 || 100 || 100 ||   
|-
| 2018/04/17 || 100 || 99 || 
|-
| 2018/04/18 || style="background-color: orange;" | 97 || style="background-color: orange;" | 95 || 
|-
| 2018/04/19 || style="background-color: red;" | 82 || 99 || 
|-
| 2018/04/20 || 100 || 100 || 
|-
| 2018/04/21 || 100 || 99 || 
|-
| 2018/04/22 || 100 || 99 || 
|-
|} 
<!-- **********************End Hammercloud Test Report************************** ----->
<!-- *********************************************************************** ----->

====== ======
<!-- *********************************************************************** ----->
<!-- ****************************Start Notes******************************** ----->
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
|-
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Notes from Meeting.
|}
* None yet

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