Help Pages

These pages are structured to hopefully help anyone who is involved in the Grid to get the information they need whether that is potential users, new users or site administrators. If you think there is a section missing or have something to add please contact Neasan O'Neill - n.oneill@qmul.ac.uk

The Wikis

The GridPP wiki is a very useful resource an should be able to help with most problems. If it does not but you do solve an issue please add it to the Wiki, it is a community driven tool and as such needs input from all members of the collaboration.

The collaboration also use the gLite middleware and so sys admins and providers may find the gLite documentation a useful resource too.

User Cases

Step by step guides based on the scientific work you wish to do on the Grid. This is initally split into users who are either working on LHC experiments, those who are not and the sys admins running the resources.

LHC experiments Users

For help on getting up and running with the 4 LHC experiments

Other Users

For help on getting up and running with the projects that are not specific to the 4 LHC experiments

Providers

For Sys Admins or other grid resource providers

Specific Information

If you are having a particular problem with a component or Grid feature this list should cover these:


CASTOR
User documentation for CASTOR the tape storage management system at the Rutherford Appleton Laboratory Tier-1

Certificates(External Link)
How to get or renew a Grid certificate

Contacts
People and mailing lists in GridPP that might be able to help you

Error Codes
Got an error code? We have a list explaining some of them

Glossary of Grid terms
The Grid Acronym Soup explains most Grid terms .

Help Desks
If you have a general Grid or site issue you can flag problems with various helpdesks

Reference Cards
The aim of the reference cards are to gather useful general information and to provide links to detailed information for each of the services that gLite uses.

Resource Requests
Who to contact about getting or increasing resources

Security
If you have a security-based issue

Virtual Organisations
For assistance with joining, forming or getting support for a VO

Website Help
An introduction to the GridPP website, how to use it and how to use GridSite the underlining technology.


Last modified Mon 21 February 2011 . View page history
Switch to HTTPS . Website Help . Print View . Built with GridSite 1.4.3
For more about GridPP please contact Neasan O'Neill